PRIVACY POLICY

PT | POLíTICA DE PRIVACIDADE

Proteção de dados 

No cumprimento da Lei n.º 67/98 de 26 de Outubro, sobre a Proteção de Dados Pessoais, informamos que o tratamento dos dados pessoais recolhidos no site www.siennainspo.com é da responsabilidade de Marisa Matos Unipessoal, NIF 514 812 648.

Assim que recolhidos, os dados pessoais serão processados e armazenados informaticamente e de forma automatizada ou não automatizada, garantindo em todos os casos o estrito cumprimento da legislação de proteção de dados pessoais, sendo armazenados em bases de dados específicas, criadas para o efeito e, destinando-se a ser utilizados nas relações pré-contratuais e contratuais estabelecidas com os seus Clientes ou potenciais Clientes, no âmbito dos produtos e serviços disponibilizados.

Os dados pessoais poderão, ainda, ser tratados para efeitos de cumprimento de obrigações legais e para fins de investigação, deteção e repressão de crimes graves. Os dados serão armazenados e conservados apenas pelo período mínimo necessário para a prossecução das finalidades que motivaram a sua recolha ou o seu posterior tratamento, nos termos definidos na lei.No âmbito da gestão de dados de cliente, os dados pessoais recolhidos poderão ser transmitidos a terceiros que sejam empresas transportadoras de mercadorias tendo como única e exclusiva finalidade a realização e execução cabal dos serviços ou produtos comprados pelo utilizador, titular dos dados pessoais recolhidos.O cliente pode cancelar a inscrição a qualquer momento e solicitar imediatamente que seus dados e informações pessoais sejam excluídos, entrando em contato com a SIENNA, pelo email customercare@siennainspo.com. 

Newsletter

Quem decide se quer receber newsletter é o Cliente.As informações que o cliente fornece são usadas apenas para enviar informações periódicas sobre notícias, ofertas e promoções. O envio do mesmo está sujeito à aprovação expressa do usuário. Este último pode cancelar a assinatura deste serviço sempre que desejar.A SIENNA é contra práticas de spam (emails não solicitados) e não realiza esse tipo de comportamento.

Redes Sociais

A SIENNA está presente no INSTAGRAM. Por esta razão, assume o papel de Responsável pelo tratamento de dados vertidos no seu perfil derivados de gostos, seguidores, comentários, etc. O usuário concorda expressamente em estar sujeito às condições e termos que, em termos de privacidade, possuem diferentes redes sociais ou plataformas onde a SIENNA está presente, capacitando-o a usar os meios que as mesmas redes permitem informar os usuários sobre as diferentes atividades e serviços que realiza.

Contacto

Estamos inteiramente à sua disposição para esclarecimento de questões sobre a proteção e o processamento dos dados ou pedidos de informações. Não hesite em contactar-nos através do email: customercare@siennainspo.com

Alterações na Política de Privacidade

A presente Política de Privacidade poderá ser atualizada a qualquer momento, de acordo com as alterações legais que possam ocorrer, com o objetivo de proteger o cliente, mantendo os seus dados seguros e acessíveis.

 

UK | PRIVACY POLICY

Data Protection

Siennainspo respects the privacy of all users of its website and undertakes to protect the personal information that each user decides to share in accordance with the national and Community legislation in force. Some sections and/or features of this website may be browsed without recourse to disclosure of any personal information by the user. 

The data collected are the responsibility of Siennainspo, which will process and store them informationically and intended to be used in the pre-contractual and contractual relationships established with its customers or potential customers, within the scope of the products and services made available. 

In the context of the management of customer data, the personal data collected will be transmitted to third parties that are freight forwarders for the sole and exclusive purpose of carrying out and performing the services or products purchased by the user, who holds the personal data collected.

Personal data relating to the name, telephone number, address and e-mail may also be used for the purpose of Advertising and Marketing, in particular for the sending of information regarding Siennainspo offers. The data subject shall be granted the right to opposed the use of the data provided for advertising and marketing purposes and such request shall be forwarded in writing to the hello@siennainspo.com

Law and Forus

These general conditions are in line with Portuguese Law.

All disputes arising from the interpretation or enforcement of this Agreement shall be resolved by the Court of Lisbon, expressly waiving any other. 

Alternative Dispute Resolution

​In the event of a dispute, the consumer may use one of the Alternative Consumer Dispute Resolution Entities. For more information, please refer to the Consumer Portal (www.consumidor.pt).

In compliance with the legislation in force, Siennainspo indicates that, in the event of a dispute, the customer/user may use an Alternative Consumer Dispute Resolution Entity:

 – CNIACC - National Center for Information and Arbitration of Consumer Disputes (www.cniacc.pt)

– CIAB - Consumer Information, Mediation and Arbitration Center (www.ciab.pt)
(if applicable)

Cookies

Cookies are translated into small text files sent by websites that are stored on each user's personal computer.

The use of cookies aims to increase the efficiency of the websites, as well as allows to provide the owners of the websites with useful information for the improvement and improvement of the website and the services provided. 

In order to provide services with content tailored to the interests of visitors, websites use cookie technology to collect and store information. Using cookie technology to count page visits allows you to analyze the use of websites more accurately. The sites, once registered by the client/user, use cookie technology in order to have access to a small file of customer/user-generated data. 

If the customer/user does not wish to receive cookies, he/she can set his/her computer to warn him/her whenever he receives a cookie or disable all cookies through his browser.
If you disable cookies, you may not be able to access some of the features provided by the websites.

​Privacy Policy

In compliance with Law No. 67/98 of 26 October on the Protection of Personal Data, we inform you that the processing of personal data collected on the www.siennainspo.com website is the responsibility of Marisa Matos Unipessoal , NIF 514812648.

Siennainspo keeps your data safe and accessible. Below is what types of personal data are processed, what the purposes are, and how long it is retained:

Siennainspo, in the context of its activities, processes personal data necessary for the provision of services and/or the supply of products.

Your data will be used to improve your browsing experience and preferences.

Personal data are collected, in particular, through an account on the website, social media, in writing, by telephone and through the commercial interaction between customers and Siennainspo.

Once collected, personal data will be processed and stored electronically and in an automated or non-automated manner, ensuring in all cases strict compliance with personal data protection legislation, being stored in databases created for this purpose and intended to be used in the pre-contractual and contractual relationships established with its Customers or potential Customers, within the scope of the products and services made available.

Personal data may also be processed for the purposes of complying with legal obligations and for the purpose of investigating, detaining and re-investigating serious crimes. They may also be used for other purposes such as sending complaints and suggestions, dissection of institutional information, knowing campaigns, promotions, advertising and news about Siennainspo's products and/or services, as well as for conducting market studies or evaluation surveys.

The data shall be stored and stored only for the minimum period necessary for the pursuit of the purposes that motivated its collection or subsequent processing, as defined by law. In the context of the management of customer data, the personal data collected may be transmitted to third parties that are carriers of goods with the sole and exclusive purpose of carrying out and performing the services or products purchased by the user, holder of the personal data collected. 

The customer may unsubscribe at any time and immediately request that their data and personal information be deleted by contacting Siennainspo by email hello@siennainspo.com

​Newsletter

You decide if you want to receive newsletter and information from us.

The information the customer provides is used only to send periodic information about news, offers and promotions. The submission of the same is subject to the express approval of the user. The latter can unsubscribe from this service whenever desired.
Siennainspo is against spam practices (unsolicited e-mail) and does not perform this type of behavior.

Social Networks

​We are present in the main social networks: Instagram and Facebook. For this reason, it assumes the role of Responsible for the processing of data derived in its profiles derived from friends, likes, followers, comments, etc.

The user expressly agrees to be subject to the conditions and terms that, in terms of privacy, have different social networks or platforms where Siennainspo is present, enabling him to use the means that the same networks allow to inform users about the different activities and services that performs.

​Contact

​We are entirely at your disposal to clarify questions about the protection and processing of data or requests for information. Do not hesitate to contact us via email: hello@siennainspo.com

Changes to the Privacy Policy

This Privacy Policy may be updated at any time in accordance with any legal changes that may occur in order to protect the customer. keep your data safe and accessible.